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Frequently Asked Questions

How does this work for Property Managers?
Property Managers log in to their HostGPT account and create property listings. This allows the property manager to create unique Home Guides and set up automated delivery of critical information to their guests (like directions to the property, gate codes, lockbox codes, etc).
How do I build a Home Guide?
Simply select from our list of categories (like Hot Tub Directions or Wi-Fi Password) and enter the relevant data. This will allow you to build out a custom home guide for each of ytour properties. And if you have a special category mnot listed HostGPT allows you to add it!
What happens if I schedule an automated delivery but forget to enter the data?
Let's say you scheduled HostGPT to send directions to your guests 2 days before check in, but for some reason you haven't updated the directions in your Home Guide. You'll receive an alert letting you know this information needs to be updated 3 days before the scheduled customer alert, reminding you to enter the data.
What do my guests get when I use HostGPT?
When you enter a new reservation (manually or via our API) a custom page is built for that reservation.  A unique link is sent to the guest, letting them know they can view and manage their entire trip from this page! The guest will be able to access your custom Home Guide, communicate with you via chat, and use the multiple AI tools to help them plan their vacation.
Is the reservation page branded to my company?
Yes! The reservation page will have your company logo, allowing the guest the comfort and credibility of dealing with your brand throughout.

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